quality assurance specialist (female- Arab national) job location Dubai
A leading Government Services Center is seeking experienced Female Quality Assurance Specialists (Arab nationalities only) to join our dynamic team.
Requirements:
- Female candidates of Arab nationality (mandatory)
- Proven experience in quality assurance within government service centers
- Strong attention to detail and commitment to service excellence
- Excellent communication, reporting, and analytical skills
- Familiarity with customer service standards and compliance protocols
Key Responsibilities:
- Monitor and evaluate service quality in line with government standards
- Identify gaps and propose improvement strategies
- Prepare and present audit reports and performance reviews
- Support operational teams in maintaining consistent service levels
Job Type: Full-time